Ratings & Reviews

Overall Rating

(11 reviews)
72.7% of customers recommend this property

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Resident Reviews

submitted by Sachin C. - |Recommended: YesAs of June — Community is small and nice. There is an ongoing problem with staff availability and issue addressing in a timely manner due that. Portal issues and being charged for services that are not available...
submitted by Robert B. - |Recommended: YesIt's a great place to live. — It's a quiet family-oriented environment. It's conveniently located to Aspinwall shopping, downtown is only 14 minutes away, and has easy access to the Turnpike. It's also in the Fox Chapel School district which we love.
submitted by Nicholas B. - |Recommended: YesIts nice — I do.
submitted by Lauren K. - |Recommended: NoLack of snow removal — This is negligent and dangerous to not have snow removal. I had a scary slip on ice outside of the laundry room this week. Someone is going to get hurt. Additionally, this is a service that we pay for through our rent. It's unacceptable.
submitted by Nicole R. - |Recommended: NoProperty generally nice - upkeep going downhill — I have very mixed opinions. Overall, I have been happy been very happy living here, and there are a lot of things to like. However, I am concerned about quite a few things since the new ownership. First, maintenance requests used to be handled immediately. It never took more than 48 hours for the problem to be taken care of. My first request to maintenance - a leak - took a week for someone to come look at the sink. It's now been over a month and it has not been completely resolved. A leak is both annoying and a huge waste of water. Second, the snow removal has drastically gone down hill. The sidewalks used to get shoveled and salted in a timely manner. Now, that is simply not the case. We have gotten multiple snows now, and my sidewalk has never been cleared before 11am. Finally, I am completely OK with the fact that all of the electrical work had to be done in the units especially if there was a problem , however, the panel in the living rooms were replaced with a large, industrial looking panel door. The previous ones were flush with the wall, and painted to match the room. The new ones are styles that you would see in a basement. They are quite an eye sore to have in the middle of the room. I recognize that the units do not have basements, however, it really looks as though no thought went in to how this could be done to be a little nicer for people's living rooms. For this electrical work, I was given the wrong date notice, so I had the electricians coming to my house earlier than informed. The letter also made it seem as though they would only be working on the panel, and not looking at working every electrical outlet in the entire unit.
submitted by Gregory N. - |Recommended: YesA great place to live, convenient to everything — A great place to live, convenient to everything
submitted by Shanna M. - |Recommended: NoIt is nice but could use some work — Overall this is a very nice community. The families are nice and there is a wide rage of people from all nations and occupations. Really you can only hear your neighbors if they are being loud or their tv is loud. My minor complaint is the sharing of the hot water unit. It really sucks taking a shower and suddenly your neighbor who has a washer decides to do a load of laundry or they start their dish washer. It really is not great getting blasted with ice cold water or having to take a super hot shower to avoid the cold blast.
submitted by Sunghyo P. - |Recommended: YesSuggestion on urgent maintenance during off hours — FYI, the maintenance is doing a TREMENDOUS job and these guys are AWESOME especially Justice . I just have one quick suggestion about setting up better urgent maintenance during off-hours. I saw my neighbors had to wait for Monday for a relatively serious maintenance need over the weekend simply because urgent maintenance requests could not have been made.
submitted by Frank B. - |Recommended: YesA great property — Besides lack of garage everything is well done
submitted by Serra A. - |Recommended: YesLove it — Beatiful and friendly enviroment.
submitted by Nate S. - |Recommended: YesGreat and well-maintained property in a quality school district. — Would be great to have a common-area to socialize during the months that the pool is closed.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of River Oaks, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by River Oaks, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose